Job Type: Full time

Job Number: JR-025695

Location: United States

If
you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play
your part in building that future-consider WGU as the next step in your career.

Driven by a mission to expand access to higher
education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of
student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from
academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students
graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the
wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training;
licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at
or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A
reasonable estimate of the current range is:

Grade: Services 206 Pay Range: $22.64 - $32.83

Job Description

The Military
and Veterans Benefits Specialist is responsible for administering and coordinating military-related benefit programs. They complete
attendance certifications and invoices monthly and coordinate with various military entities to research and resolve student questions and
problems. They maintain related records and files and ensure payments are processed and sent to students or to the University. The Benefits
Specialist will also perform miscellaneous functions necessary for the processing of benefits and assist other Military Support Department
staff as required.

Military and Veterans Benefits Specialist

Make an Impact

At WGU, we are committed to helping students achieve their educational goals through exceptional service and
support. As a Military and Veterans Benefits Specialist, you will play a key role in ensuring military-affiliated students receive the
benefits and assistance they have earned. This position serves as a trusted resource for students, military agencies, and internal
stakeholders by administering military-related benefit programs, maintaining compliance, and helping students navigate benefit processes
throughout their educational journey.

What You'll Do

• Administer and
  coordinate military-related benefit programs for eligible students.

• Prepare and distribute
  information regarding military and veteran education benefits.

• Submit attendance
  certifications and related documentation for new and continuing students.

• Verify student
  eligibility and maintain accurate records regarding benefit entitlement and status.

• Serve as a
  liaison between students, the Department of Veterans Affairs, military entities, and other external agencies to resolve claims, billing, and
  payment issues.

• Maintain organized and compliant student files, records, and documentation
  while ensuring confidentiality.

• Process payments, invoices, and required paperwork accurately
  and within established timelines.

What You'll Bring

• High
  school diploma or equivalent.

• 2 years of experience in financial aid, student services,
  customer service, or a related field.

• Strong organizational skills and attention to detail.

• Excellent verbal and written communication skills.

• Ability to build positive relationships and provide exceptional support to students and
  colleagues.

• Ability to manage multiple priorities while maintaining accuracy and compliance.

• Commitment to confidentiality, professionalism, and student-focused service.

Bonus Points

• Knowledge of or experience
  working with VA education benefit programs.

• Experience using Banner or another student
  information management system.

• Experience supporting military-affiliated students in an
  educational environment.

What to Expect

At WGU, our mission drives
everything we do, including how we hire. Our interview experience is designed to give qualified candidates the opportunity to show their
best work through meaningful conversations and collaboration.

We thoughtfully review every application and
invite forward the candidates whose experience and potential best align with the role and our mission.

• Introductory call with Recruiter

• Hiring manager interview

• Final interview

Work Location

This is a full-time, remote role based in the United States.

Visa Sponsorship

While we welcome applicants from all backgrounds, WGU is not able to provide visa sponsorship for this role.

Position & Application Details

Full-Time Regular Positions (classified as regular and working 40 standard
weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical,
dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance;
disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement
savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual,
flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.

How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the
internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical
responsibilities and requirements of the job. It's not all-inclusive.

Accommodations: Applicants with disabilities who require
assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.

Equal Employment Opportunity: All qualified applicants will receive
consideration for employment without regard to any protected characteristic as required by law.